18th november 2016 Mr w mrs k rci points. Never informed of length of contract not informed of increase of yearly fees informed that it was an investment easily sold- not told of costs involved. Deposit paid on the day as requested. Claims of usage was found not to be true. Availability of resorts, much overstated. Time limited on review of paperwork or purchase was pressurized to sign. Tuesday 25th October 2016 - mr and Mrs h rci points. We first saw an advert in a newspaper and then continued with lots of phone calls.
During a welcome meeting at a different resort in Gran Canaria we were given the opportunity to homework see round the Anfi resort. Once there we were given the "hard sell" over a period of 5 hours. When we agreed to your buy we had to pay a 10 deposit on that day. A further payment was to be made one month later and the full balance paid a further month later. All paid off within 2 months (not 3 months) no mention of a cooling off period. It was sold to us as an investment and could be re-sold back at any time without difficulty and the value would increase over the years. When a year late we bought an upgrade we were verbally told that this was not a perpetuity - that the contract would cease at our deaths. We were told it was in our interest to have a "floating " week rather than a "fixed" week as we could then take holidays at any time. We were also told that rci membership would give us even more flexibility. Maintenance fees have risen over our membership at an increasingly high rate not at the rate of interest as initially told.
Shown luxurious accommodation at two or three sites. Told that Monarch airlines flew out of Cardiff. Pressurised into paying a deposit that day. Promised paper free holiday with flight from Cardiff, which did not materialise when we contacted company. Actual properties we are able to stay at were not of the same standard as those shown. We were not told of perpetuity. We were not told that maintenance fees would increase every year. Were told that we would get money back from timeshare (repeatedly). 12th December 2016 Mr mrs l anfi / rci.
60,000 points per year to use at my discretion (which I was not informed I would have to pay for after the first 2 years of ownership of points). I feel I was not given the correct information about point and fees. Have not used the product since signing the contract. Was lied to and cheated out of my money. Not given enough time to review the contents of the agreement before signing. Part payment on day of signing and final payment one week later, with no 14 day cooling off period. 30th December 2016 Mr mrs w heritage resorts/RCI. Approached on promenade with raffle tickets and a prize. Taken to heritage resort headquarters Matchroom by taxi.
Attending a, timeshare, presentation for a free vacation - good Idea?
We were not advised as far as we were aware of any cooling off period. Very very pressured to buy not even being allowed to go to feed small children. Used the product once only not impressed. 3rd January 2017 Mr mrs s club la costa. Finance was taken out immediately with no time to go away and think about. Pressure to take it out straight away. Places in the brochure were not actually included in our package after booking to go there and told at time of purchase that they were.
We were not informed of a cooling off period or that our fees would increase. Only used 4 times and first time we booked a lodge, when we arrived we were put in a room and was told the lodge was extra again after being informed at initial meeting and purchase that they were included. Was told it was a cheaper way of having holidays as opposed to booking a travel package but actually after you essay pay all the extra hidden fees that is not the case. 2nd January 2017 Ms b infiniti points (MGM/Petchey). I won a weeks holiday. I felt pressured to buy.
(5) being expected to attend a meeting during every holiday. Using up our time and being pressurised to purchase more points. 7th January 2017 Mr d mrs p silverpoint/RCI. We purchased in 2012 after a lengthy and pressurised sales presentation. We were told that we would be able to exchange world wide at anytime.
We have since found that this is untrue and you can only exchange where the company wish to send you which is extremely limited. We feel we have been misold and wish to claim compensation and terminate the agreement. 3rd January 2017 Mr mrs e club la costa Fractional. We asked at least 4 times could we get out at anytime without any problem re payment and were told there was no problem. Any holiday apart from one has been more expensive with clc. Points system seems to make very little difference to the price.
Timeshare, presentation, scam Detector
We were sold a timeshare and we did not know it presentation was a timeshare. 9th January business 2017 Mr mrs h diamond Resorts (1) Informed that we would always have enough points to have 2 week holiday at a resort of our choice. (2) Informed that we would have priority over others when booking with regards to being put into newly refurbished apartments etc. This seemed to be the opposite as we always seemed to get put into older accommodation. (3) Told that we could transfer points to be used for flights, but not that this could only happen in low season. This is not of any use if you have a child of school age. (4) The list of available resorts on-line is extremely limited, need to be a platinum member to get priority booking, which entails purchasing more points.
On holiday at Anfi we were also approached to buy timeshare at Monte Anfi. Later on we exchanged Monte Anfi for Anfi beach. Always approached to upgrade/re-buy etc. This is a part of each holiday as a rep is always assigned to try and review our holidays. 9th January 2017 Mr summary mrs n anfi beach Club/RCI. While on a family holiday we were invited to visit a resort and were told we would be able to swim in the pool and enjoy the beach. This did not happen. We saw a video regarding the complex and how it all began.
out of the timeshare. Were told that if we paid another 3,714 we could surrender our timeshare is 5 years with no penalty. What happened was they sold us another timeshare and this would not terminate our original agreement. 17th January 2017 Mr mrs j anfi cala pi / rci. We were sold the product in perpetuity weeks and points followed by several upgrades. We have since realised that what we were sold is contrary to Spanish law. Whilst on holiday we were approached to sell our existing timeshare and buy cala.
We were approached in the street adjacent to the hotel. The initial meeting was quite intense and took approx. They told us that we could take holidays anywhere in the world and would only pay a flat rate, regardless of location for the accommodation. We database were given breakfast and at the end of the meeting, champagne. We were told that if we didnt use the facility we wouldnt pay maintenance fees. We were told that we could exchange weeks, but this never happened, we were told that we cannot swap directly. We have never used the facility.
New videowatch this before going
At TimeshareRelease we receive cries for help from many rci timeshare london owners every week - and we have published below a selection of recent comments/reports. All these rci members came to us for help in disposing of their Timeshares and releasing themselves from ongoing fee liabilities. If you would like to see reports from Timeshare owners with other groups, please see: Customer Comments, to report your own experience and/or to find out your options for getting rid of your own Timeshare problems and potentially claiming compensation, please complete the short TimeshareRelease. Six months later had a phone call offering another 20,000 points for 800 plus. This contract was over 50 years which we have found out is illegal. My husband has health issues and we are no longer able to use it plus m/fees are too high. 21st February 2017 Mr mrs p atlantic Garden fuerteventura / Grand Holidays Club / rci.